What is innovation in the multilateral and public sector ?

innovation encompasses the development and implementation of new services for beneficiaries and processes.

introduction of something new.

result of a complex interplay of economics, technology and, not to forget, institutions (Defining innovation - OECD).

continuing breaking the silo approach.

inter-agencies cooperation.

new technological tools e.g., drones for humanitarian assistance delivery, predictive analytics for natural disasters, mapping conflicts.

multi-cultural approach with diverse team.

and most importantly having a human-rights and human-centered approach